For 21+ only — responsible gaming only

bijali Responsible Gaming — fun and safety together

bijali believes that gaming should be enjoyable and controlled — never a burden. Use our responsible gaming tools and guidelines to keep yourself protected.

Why Responsible Gaming Matters

Online gaming is an entertaining activity that brings a lot of enjoyment when experienced responsibly. At bijali, we place the safety and mental wellbeing of every user at the highest priority. Responsible gaming means knowing your financial limits, managing your time, and not letting gaming become the sole focus of your life.

Only users aged 21 and above can create an account and play games on our platform. We strictly enforce this rule. If you feel that gaming is having a negative impact on your life for any reason, use our tools or contact the support team via 24/7 live chat.

Remember: Gaming is for entertainment — not as a source of income. Never play beyond your budget.

Our Protection Tools

bijali provides several effective tools to help you keep your gaming under control.

Deposit Limit

You can set a maximum daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. A minimum wait of 72 hours is required to increase a limit.

Financial Safety

Session Time Limit

Set a maximum time for each gaming session. When the set time is up, our system will automatically alert you and end the session if needed.

Time Management

Self-Exclusion

If you want to take a break for a few days, activate self-exclusion for a set period — 7 days, 30 days, 6 months, or permanently. Your account will be completely inactive during this time.

Lasting Protection

Cooling-Off Period

Take a temporary break from 24 hours up to 6 weeks. During this time you can log in but cannot place any bets or make deposits — a chance to clear your head.

Temporary Break

Loss Limit

Set a daily or weekly loss limit. Once the set limit is reached, you will no longer be able to place bets — protecting yourself from further losses.

Loss Management

24/7 Support

Our Bangla-speaking support team is by your side at any time. If you have any concerns about gaming, contact us via live chat — you will receive support, not judgment.

Always Available

Age Verification and the 21+ Policy

bijali is only for people aged 21 and above. Age verification must be completed when registering on our platform. Protecting minors from gambling is one of our primary responsibilities.

If a minor in your household or nearby uses your device, we recommend installing parental control software on your device.

For people aged 21 and above only. Providing false information about your age is a violation of our terms and conditions.

Steps to protect minors

  • Never share your bijali account password
  • Always log out at the end of a session, especially on shared devices
  • Use a lock screen PIN or fingerprint lock on your device
  • If needed, use net filter software as a family administrator
  • Keep your payment cards and bKash, Nagad, Rocket accounts secure

Warning Signs of Problem Gaming

If the following signs appear, gaming may be becoming a problem. Be honest with yourself:

  • Feeling repeatedly urged to keep playing to recover lost money
  • Hiding your gaming habits from family or friends
  • Repeatedly failing to stop gaming despite trying
  • Feeling restless or irritable when not gaming
  • Playing with household expense money or borrowed money
  • Neglecting work, studies, or family time to focus on gaming
  • Experiencing stress, anxiety, or depression because of gaming
  • Spending beyond your set budget and feeling regret

If any one of these signs applies to you, contact our support right away or activate self-exclusion.

How to Use the Protection Tools

Finding and activating responsible gaming settings on bijali is straightforward. Follow the steps below:

1

Log in to your account

Log in to your bijali account and go to the profile menu. Look for the "Account Settings" option there.

2

Open the Responsible Gaming section

Within Account Settings, select the "Responsible Gaming" tab.

3

Set your preferred limits

Set a deposit limit, session time, loss limit, or cooling-off period — whatever you need — and save.

4

Activate self-exclusion if needed

If you need a long break, choose a duration from the "Self-Exclusion" option — it takes effect immediately.

5

Get help from support

If you cannot find the settings or need extra help, contact our Bangla-speaking team via 24/7 live chat.

6

Review regularly

Review your gaming habits and spending once a month. Lower your limits further if needed.

Financial Responsibility

The minimum deposit at bijali is ৳500 and the minimum withdrawal is ৳1,000. We recommend playing only with money whose loss would have no impact on your daily life.

Never think of gaming as a source of income. Set a fixed budget before each gaming session and never go beyond that budget. Check your balance before making any transaction via bKash, Nagad, or Rocket.

Be honest with your family — letting your family know about your gaming budget is an important part of being responsible.

Healthy Gaming Habits

  • Set a fixed budget for maximum spending before you start playing
  • Play for entertainment — not to earn money
  • Take regular breaks and avoid long sessions
  • Do not play while drinking or under emotional stress
  • Do not chase losses by placing more bets to try to win back lost money
  • Enjoy other hobbies and entertainment beyond gaming

Get Help — You Are Not Alone

Gaming problems are a real issue and there is no shame in them. If you or someone you know is struggling with gaming addiction, asking for help is the most courageous step.

bijali's 24/7 live chat support team is ready to assist you with complete confidentiality. Our support team speaks Bangla and will try to understand your situation without any judgment.

Live Chat Support

Our Bangla-speaking support team is available for you 7 days a week, 24 hours a day. Reach out for any concerns related to gaming.

Available 24/7

Email Support

If you prefer to communicate in writing, email us at: [email protected] — we always respond.

Confidential

Common Questions & Answers

Answers to the most frequently asked questions about responsible gaming.

After logging in to bijali, go to Profile > Account Settings > Responsible Gaming section and select the "Deposit Limit" option. You can set a daily, weekly, or monthly limit. The limit takes effect immediately. Lowering a limit is instant, but increasing it requires a 72-hour waiting period.

Yes, once self-exclusion is activated, your account will be completely inactive for the specified period. During this time you will not be able to log in, make deposits, or play games. Your account balance will remain safe and the account can be reactivated once the specified period ends.

No. bijali is only for people aged 21 and above. Minors cannot create an account or play games under any circumstances. Creating an account by providing false information about your age is a violation of our terms and conditions and may result in account suspension and forfeiture of funds.

First, contact bijali's 24/7 live chat — our Bangla-speaking team will help you activate self-exclusion and other protection tools. You can also email [email protected]. Second, talk to a family member or a trusted friend. Consulting a mental health professional can also be helpful.

A cooling-off period is a short-term break (24 hours to 6 weeks) during which you can log in but cannot place bets or make deposits. Self-exclusion, on the other hand, is a complete account deactivation — you cannot log in at all. Self-exclusion can last from 7 days to permanently.

Your account balance remains completely safe during self-exclusion. Withdrawals can be processed after the exclusion period ends or through our support team. Contact [email protected] for more details.

Enjoy Safely and Responsibly

Gaming at bijali means entertainment — your safety is our highest priority here. Browse our games or contact support for any questions.

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